Monday, 05 March 2007

Skyrove Support Number

I'm happy to announce that we've launched a Skyrove Support number! +27 (021) 4488843 We plan to progressively give more 1st line customer support to Skyrovers over the coming months.

Skyrove will start to directly support Skyrovers with forgotten passwords or who have account or purchasing queries who would normally have been referred to us only after speaking to the Hotspot Provider, thus causing extra inconvenience for the end-user.

In addition, Skyrove will also give telephone support to users who are having trouble connecting to the network due to any problems on their computers, such as Wi-Fi cards not being on and static IP addresses or proxies being set.

If we determine that the problem is with the hotspot itself, we will then contact tech support for that particular hotspot.

As always, we welcome your feedback!

Henk

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